I set up my Audient iD4 mkII and it automatically uploaded all the latest drivers etc. It sometimes worked and sometimes not. If it was working and I unplugged it not work when I plugged it back in. I had to completely turn off my computer and start again. Then sometimes it works other times not. Sometimes the volume works other times not. The volume dial is somehow activating the scroll on my computer. so it does not change the volume but as I turn it up it scrolls down the page and as I turn it down it scrolls up the page. The only working use is to scroll up and down my page. I am also disappointed with the support from BAX MUSIC. i don't have a phone and with email, it always takes a week or more to get a response from any email. So to have a conversation could months. As they don't seem capable of sending emails I will just be asking for my money back. I run professional webinars there it no way I could entertain using this interface. I thought I was upgrading from a Rubix 22 but I will happily be just carrying with that.