I'm gonna give a 3 out of 5 stars for bax, communication through Facebook was pretty good although not the fastest customer service they did help get my order to me. Great prices too The problems I have is the delivery was 5 days late which is understandable but when the items arrived the box had clearly been opened with my order unwrapped and unsealed loose in the box. Other than that cannot complain with service at all. Hopefully bax music read this about the order because I was shocked about the order being in the way it was but was willing to accept after waiting for a delivery that should of gurenteed to be here Friday. Would buy from again if sort out faults. Hopefully somebody from bax will read this and and help come to a agreement to solve the issues I had