My Epiphone es339 was b stock, reported as missing original case, but no other issues, apart from signs of having been played. It was a good discounted price. Love the guitar but when it arrived it was packaged in a large box and I could feel it moving around a large distance, side to side in the box. There was bubble wrap around the guitar, but it needs to pack tight to the box. This I believe has caused a small chip in the black finish on the top of the headstock. Not enough to cause me to return the guitar. I also note that they hadn’t slackened the strings. This is basic stuff that anyone shipping guitars should know, especially if it’s their core business. The bottom E intonation needs to be fully adjusted to one end nearest the bridge for good intonation, not sure why yet but it is ok like that, just a small worry for the future. Writing this review because the packing team need to be aware that this isn’t good enough. Strings are pretty worn and need replacing so it’s a bit more than signs of being played - as described.