I ordered a new Fender guitar from Bax Music and received confirmation immediately of my order and payment. I was given a three day delivery free of charge, and was emailed when the parcel left the warehouse. Unfortunately my order got caught up in the channel crossing with the shortage of ferries, but Bax emailed me and advised me that my parcel would be two days late. I tracked it with Parcel Force and it turned up two days later. The guitar was stunning, brand new with goodies and case, and packed well. Would use Bax again, and the cost was the best on line. We'll done Bax Music.