We all knew about the Postal Strikes so to advertise delivery before Xmas on their website was willfully and knowingly untrue as it is now the 29th and the Parcelforce tracking hasn't moved since 21st Dec. Why did they use Parcelforce!!! It's just incredibly disappointing that BAX choice to use provide fantastical and fictitious delivery dates to illicit additional pre-Xmas Sales particularly as I could have ordered the item from other suppliers who were guaranteeing pre-Xmas delivery with non-Royal Mail Couriers which I'd assumed BAX was using and yes BAX certainly made an "ass" out of me. I will never use this company again due to their ineptitude and misleading advertising. Furthermore I emailed them about this and they completely ignored me, hence this review.