Worst online and phone experience ever! Ordered a bass amp in plenty of time for upcoming gigs. Only a kettle lead arrived. When I called the office the same day nothing got sorted. Said I needed the money back immediately so I could order from somewhere else that day, still waiting for my money nearly a week on. Offered me a discount which I could not get untill following week, and now ive finally received voucher code the amp is no longer available unless I can wait another 3 weeks. Whats most annoying is how unwilling the people at Bax where to rectify their failures. They could of at the very least held the amp for me so they didn't run out. Then holding onto my money so they can earn some interest off it is the final insult. Terrible business