Bought a brand new Lewitt microphone which I discovered was faulty (excessive white noise hiss which wasn’t happening on an identical item I have). It’s gone over the 30 days so I accept I can’t have a refund but there are refusing to simply exchange it and are saying it will take 2 months to try and fix it! Only then, MIGHT I get a replacement if they can’t fix it! In the meantime, for 2 months, I have no microphone as a working musician. I’ve had no confirmation of receiving the item back, no response to emails of video clearly showing the fault, no reply to my email chasing it. Will not be purchasing any item from them again.