I suspect that a lot of guitarists like me when buying a "budget" guitar like the Fazley FST100WH-M would be planning to change the pickups, upgrade the tremolo system and tuners in any case, and even factoring in a few quid to do this, the guitar is a steal at the price. How does anyone actually build a guitar of this quality for less than £80? Bax' service is first-rate and I cannot do more than say I'm impressed - the instrument was packed in two stout boxes, with plenty of bubble wrap to keep it safe in transit. I've no doubt that I'll be back for another guitar before too long. In short: great price, good guitar, great service.