Please avoid this company. I paid for fast delivery, it came late. I purchased a cajon which arrived incomplete (a missing snare). Bax music have been very slow and unresponsive in sorting this. I am now at the stage where I have filed a formal complaint with them. They have my missing snare component available in stock on their website and have told me twice that they will generate an order to send it to my home address.  Still no snare component has arrived. I still don't even have a confirmation email that they have sent one. The order was placed 17 days ago. Disgraceful.