Avoid using BAX Music. Although their prices might sometimes be lower than other online retailers, on all three occasions that I have purchased a guitar pedal from BAX, the guitar pedals were not packaged properly and there was damage to my purchases.
After my second purchase, I raised a complaint with them, and they offered me a voucher. It was impossible to get the voucher to work properly, and I had to contact them over the telephone, which did not resolve the issue either. Ironically, after purchasing the third and final item from BAX Music, they once again did not package the guitar pedal properly, and shipped it out in an oversized box.
It is not worth the headache and risk of damage to your newly purchased items to continue to buy from BAX Music.
Unusually, BAX always seem very keen for you to submit a review immediately after you purchase an item, and before you have even received it. Since BAX is so keen on knowing what we think, I’ll say it honestly for you: BAX Music stinks and should be avoided.
1 year ago
Bax Music has a
4.0
average rating
from
2,204
reviews
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