The item I ordered was showing as in stock both before I placed the order and also upon completion of the order.
When I received the package (shipping was not particularly quick) the only thing I received was a Euro to UK power adapter.
I was advised, upon calling, that the item was on back order and the agent said he didn’t know when they would receive it, the suggestion being that I wait indefinitely. As this was not acceptable he was happy to cancel my order. He advised refund would take 7 days which I have now received. Refund I received however did not include the shipping I had paid even though I didn’t receive the item.
Terrible experience all round and a total waste of time to be honest.
Just to put this level of service into context, that afternoon I ordered the same item from another vendor and without any fuss or delay it arrived the following day.
There are plenty of vendors selling all the same gear online so no big loss but I definitely wouldn’t use these guys again.
1 year ago
Bax Music has a
4.0
average rating
from
2,204
reviews
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