Told me item would arrive 23.12.24. I ensured I was in all day, only to call toward the end of the day as I'd heard nothing for them to tell me it wasn't arriving....probably not until after Christmas. Then on 27th, after hearing nothing again, I called and was asked, 'Do I still want the ordered items?' - whilst the thought of parting with £3000.00 and receiving nothing in return was tempting, I decided to go ahead and say I did, yes. To which they had to make a whole new order up. Poor communication, poor customer service, unimpressed. At least the lady on the phone was nice. Then they request feedback for my experience....careful what you wish for.