My products were as described, well packaged and arrived quickly. However, I bought on Beauty Bay because the prices of the products and shipping were reasonable, until I received a notice saying "duties" were due before my package would be released upon reaching Canada. The package had also been opened and noted by Canada Post as damaged! Defeats the purpose of shopping online during a Pandemic for lower prices, when you get charged duty equal to half the cost of what you paid for your items! Won't be shopping with Beauty Bay ever again, plus I am still waiting for the second order I placed a few days after the first order. My second order seems to be stuck in limbo, and I know I will have to pay more duty on this second package! Customer service was a "Bot" when I tried to contact them, and totally useless. Not happy! Definitely shopping elsewhere. I will also not be paying duty on this second order and it can return back to Beauty Bay!