I agree with the other experience that the customer service is diabolical! When I was buying something I did not realize the shipping address until the moment I received the proof of purchase and saw the address. Without wasting time, immediately, I sent them an email - since there is no telephone service - and the response was quick but with no intention to help the client: “We have requested to amend your order with the warehouse.  However, please kindly be aware that once an order has been successfully placed on site the warehouse work very quickly to process the orders for dispatch. Once the picking and packaging process has started an order cannot be amended.  This is a best endeavour request and we cannot guarantee that your order can be amended at this time.” I understood guys, however I am wonder: between receiving the email order verification, writing to them, and receiving this response, less than 15 minutes passed (I have the conversation of the emails). So I congratulate you for the speed of the service since I haven’t seen in my 47 years any service so fast in less than 15 minutes: receive email, review the order data, search for the items, check before send, pack and send it to the destination. How is it possible that within 15 minutes you can do all that? Are you kidding me? Also, there was no way to change the address because it was already sent? I kept sending several emails to see how we can solve it since I do not live there anymore, besides the place is very far from where I am living now -but no provision to fix it, or the intention to find an alternative, anything!! Result: today I received an email confirming that my order has arrived at its destination -which means, at the previous address that I no longer live there, and I don't know who lives there now! Thank you for the zero solution, loss of money, and giving the order to someone that I don't know even who he is. You are diabolical!