Ordered 2 Eye shadow Palettes at $40.- each, came damaged with eye shadow powder all over me as I opened package. Beauty Bay packed palettes in a flimsy box and wrapped Palettes in paper when it should have been concealed with styrofoam. Of course I want a full refund of my $81.50, so instead of them taking responsibility for how they packaged, and in order for me to get my full refund. I have to pay $63.- to mail back damaged products to there United Kingdom. They need to email a Prepaid Return Label, they are not responding with a prepaid label. Its been weeks. No Refund, Yet.