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Anonymous
DO NOT ORDER FROM THESE I made an order and 6 items were missing a whole bundle !!! €40 quid waste been waiting over a month now for a refund been emailing every couple of days and using their bot through the app to get in touch absolutely disgraceful. Taking peoples money. The customer service is terrible they sent me points to use through their app and also said they’d refund me for the points didn’t get my money which is the main reason I’m upset. I’ve used their makeup palettes by their own brand and I love them but I definitely won’t be ordering from them in the future such a disappointment. I left the space blank where it says how long did it take for your refund as I still haven’t received mine. It’s sad as I do like their makeup but their customer service is rubbish
1 year ago
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Beauty Bay has a 2.1 average rating from 392 reviews

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