I placed an order which i then wished to cancel but I couldn’t. Once items arrived I arranged for a return via their online method. Sent the item back on 26/07/23 it’s now 17/08/23 still no refund. The item had been returned to their warehouse so I’m not sure what the holdup is. Thankfully I paid via PayPal and have opened a case which had been escalated so one way or another I will get my refund. Won’t be ordering from them again. If anyone else has paid via PayPal then I recommend opening a case with PayPal they’ll then force the money back. If you’ve paid on your bank card contact your bank and raise a dispute of transaction. Send them all the emails and tracking numbers to confirm you have returned your item and again the bank will force the refund to happen. It’s a sad shame that we have to go through such lengths just to get our money back. Awful company avoid like the plague.