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Anonymous
DO NOT ORDER FROM HERE! Back in the day I used to order with this company a couple times, never a problem. Therefore, I didn’t think twice before ordering this time. However, the parcel went missing and they refuse to give me a refund, just try to talk me into thinking I need to wait for them to sort it out with the delivery company, which I don’t. Additionally I asked for my order to be cancelled (Consumer Rights Act and all), TWICE, and they told me I couldn’t do that. I’m now at my third email, hoping I don’t have to take legal action and can just get my money back. This all is so ridiculous, I cannot believe I need to waste my time with this when all I wanted was just some make-up. I will never ever order with this company again. On a side note, it is baffling to me how a company can be this brazen about an order that’s not even 100£. They must really need it.
5 months ago
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Beauty Bay has a 2.1 average rating from 392 reviews

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