Lesson number 1 : I stupidly bought items from this company before I checked the reviews. I received my order on time but I paid extra for the gift box. The box has black marks over it (it's a white box) and it is burst at the edges and on the lid, this is supposed to be a gift box!!!! They have stuffed everything I ordered into it and forced it closed! Lesson number 2 is : EVERYTHING I bought from Beauty Bay I could've got EXACT same on Ebay for nearly half the price, I stupidly didn't shop around. I was going to try and return the items but on reading some of the reviews I might not bother as there's no telling ig I'll see my money again.. and put it down to experience......a bad experience! Moral of the story is....check the prices everywhere and more importantly CHECK THE REVIEWS BEFORE YOU ORDER!!