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Anonymous
Worst company ever. I received faulty good and for the last one week have tried contacting them but they have no nb and have not responded. The finance department team were so unhelpful and kept cutting the line when I was asking for assistance I could not believe the unprofessionalism and rudeness the guy who answered refused to give me the name of the company director when I asked as I was so upset with the service but he was so rude to me and hanged up. In the I gave up ringing. They have no customer service skills at all. Honestly spent so much money with this company in good faith but they are cons and still not responded back and can not even reach anyone. This has caused me unneccessary stress. I would advise not to shop with this company once you pay and receive faulty goods they are so difficult to contact and only way is via email and even then they dont reply they are so so unhelpful. Worst customer service experience i have ever experienced with an online retail company. I would never advise this company. They stock great brands but worst company ever to buy from.
6 years ago
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Beauty Bay has a 2.1 average rating from 392 reviews

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