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Sarafina Roberts
Appalling customer service. Slow customer service. I was sent the incorrect items. Despite Beauty Bay having evidence of my original order on my account (Items I ordered & was expecting), and having evidence of the dispatch note (incorrect items listed & picked), they had the cheek to ask for pictures of the incorrect items to be sent. I sent a picture of one of the incorrect items and they are insisting a further picture of both items!. I cannot be bothered with them anymore and will not use them again.
6 years ago
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Beauty Bay has a 2.1 average rating from 392 reviews

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