ordered £173 worth of make up for my daugther and got 1 item delivered, do not order from this company , shocking service they do not come back to your emails , 24-36 hrs for a reply Dear Beauty Bay You have horrendous customer service , looking at your 100’s of shocking reviews on trust pilot you are obviously a business in total chaos!! You have Multiple reviews of people with part delivered items and loads of people with missing orders , I understand why you are not coming back to me as , you just have so many problems with your company. Your failure to deliver the goods ordered and reply to my numerous emails indicates you can not fufill your order so I will be going to my credit card company for a full refund. Regards Paul