My mother and I made separate orders for shrubs and hedging and every plant arrived in good health, exactly as described on the website. The packaging was very impressive and 100 laurels in 9cm pots arrived in four large boxes, beautifully stacked in straw. They are now planted out in a 33m hedge, which looks fantastic. Not a single plant was damaged, nor had any soil split in the boxes. As for the shrubs, they were also in the same great condition. They look very healthy and were the size that I expected. I will definitely use this company again and I'm delighted to be able to spend my money supporting a local business too, instead of ordering from the mainland.