Potentially the worst customer service I have ever received. Original parcel was delivered correctly and nothing to complain about, but when trying to cancel it becomes obvious they have no interest at all. I submitted a cancellation request but 2 weeks later i open my door to find a new box. On contacting them I am told I should have refused delivery.... which I couldn't do as they didn't knock. After several back and forth and a long call I am told to send back and they will refund postage on this occasion due to it not being my fault. Parcel sent back but 4 weeks later I am still fighting for the postage refund and being told even though they have the recording of me being promised a refund it's against their T&C's. Absolute bunch of crooks. Don't use if you ever want to cancel at some point.