This is not a very professional company. I paid for the first box and back on 10 October and it has not arrived. every time I contact the company to enquire about the missing box, they tell me to wait another week. After a week goes by, they send me a new box, but the new box NEVER arrives either. They have shipped the box to me 3 times now. And each time the box is "lost in transit" But they had no problem taking my money, but they have not sent me the box. I can only share my personal experience. The people on the phone seem nice, but that still does not give me the wine that I have paid for. Ive been waiting since 10th October for the wine. I have all the proof via email of the customer service interactions and the tracking links to yodel and Evri, that lead to nothing. Today is 16 of November and still no wine. What a shame, how a company can run like this, in my personal opinion I don't see this company lasting. Please do not tell me to email you at your support email, I have already done that countless times, and you still don't send me the wine I HAVE PAID FOR. I will be posting this review to Instagram, twitter, and other social media.