I am so disappointed in the customer service and the quality of the appliances from Beko. I purchased 4 new Beko appliances from Warners Stellian, and it has been a nightmare. ALL 4 of the appliances are not functioning properly. I was told that these were high end appliances and that Beko had a wonderful 2 year warranty. Both of those things were gross misrepresentation. I was told that the gas cooktop had a safety feature where you had to push down to turn the knobs and the knobs would turn blue. I was told that if the knob was turned and the flame was out that the gas would shut off. The gas does not shut off if the flame is not present, and 2 knobs turn freely - a gross misrepresentation of this product. The dishwasher was not installed properly and has a problematic control panel. It is difficult to start it, and even more difficult to restart if opened. It will randomly shut off after it has been started and I will get up in the morning to dirty dishes. The double wall oven has a timer that can only be heard about 2 feet from the unit, and now the control panel has issues. The refrigerator is a total mess. The water dispenser leaks, the left door will not shut properly, the refrigerator is frosting up in the back, freezer is also frosting up, and is off by 15 degrees. I was told these were high end appliances, a gross misrepresentation. I contacted WS and was told that I had to deal directly with Beko. I reached out to Beko and spent a great deal of time giving serial numbers and details of all of the problems and was told that I would be contacted. I did not hear from anybody. I reached out to WS again and was told that they would get someone to contact us from Beko - again, I heard nothing. I reached out to WS management and was assured I would hear from Beko - again I heard nothing. I finally heard from a different company that handles Beko warranties, and eventually a repairman came out. After looking at each of the appliances, he agreed that there were issues with all of them, but was unable to resolve them due to “design flaws”. I have been working hard for a resolution, and have been repeatedly lied to. I was lied to about the quality of the appliances, they are VERY poor quality. I was lied to about the facts of Beko’s warranty, it is terrible. I have been lied to about being contacted or called back. Both the products and the customer service have been awful. I would never purchase another Beko product.