If I could go lower I would. Visited the Micmac mall in N.S. And ordered a phone already had a line in by previous owner. Was told it would be ready on Feb 15…called monitoring company to arrive on the 16 th no active phone.called and assured it would ready shortly another technician came no active phone line. So paid for two visits $ 300. 00 and still no phone line. Travelled and called from destination, Rose was a tad judgy and dismissive of my partner’s deafness. Told we had to pay for a month or more with no service. Thank god we don’t use Bell and cancelled . Will spread the world on your poor customer service.