Horrible service. Been trying 3 years to get new account set up. Finally do but they keep old account open. They keep going to that address. Called to have service hooked up they left fiber into of the ground. Called 5 times created new tickets to get it buried and after a year we buried it. Router keeps locking up and going off line for a month. They told me to disconnect the power and plug back in. Now it's happening 10 to 15 times a day. Called again and they shipped is a new router and that was it. No tech no installation. Finally working we set it up. Get a call from bell at 1 and by 2 my internet everything is offline yet again. Will b calling rogers in the morning. The bell customer service and support ans been sub standard. And they just don't seem to care