I’ve never been so frustrated with a company in my life. Bell Canada has completely failed in every aspect of customer service. From endless wait times on the phone to the complete lack of helpfulness from their staff, it’s been an absolute nightmare. First off, the customer service agents are either poorly trained or completely uninterested in solving any issues. I’ve had multiple interactions where my issue was either ignored or poorly handled, only to be transferred around in circles. Each time, I had to repeat the same information over and over again, wasting hours of my time. I would not recommend Bell Canada to anyone. There are plenty of other companies with far better service and customer care. Absolutely the worst experience I’ve ever had with a service provider.