I purchased the Molly shoes but had to exchange them for a smaller size despite the Bella Belle's initial recommendation. Unfortunately, I was charged twice for the sales tax and never received a refund, essentially paying double tax for one pair of shoes. The return process was relatively straightforward; I had to cover the return shipping cost ($32.68) and received a refund for the shoe's price minus the sales tax. However, the issue with the sales tax left me feeling frustrated. Regarding the shoes themselves, they seemed decent at first. I wore them from 3:00 pm to 11:00 pm, but I had to take them off due to pain. To my disappointment, the toe of the shoe was already ripped, and there were clear signs of tearing on the inside of the toe area. Although they were somewhat easy to clean, I still experienced water stains, which was disappointing. It looks like I may need to take them to a professional cleaner. So, do I regret the purchase? To some extent, yes. I initially ordered the size recommended by Bella Belle, but it turned out to be too big. Then, when I ordered the correct size, I never received a refund for the sales tax on the first pair. Moreover, the second purchase was more expensive (price of the shoe increased, I guess), so be cautious if you need to exchange. Although the shoes were comfortable, they didn't hold up as well as I had hoped, and the issue with the sales tax was frustrating, leaving me out $61.42. My attempts to resolve the matter with Bella Belle, DHL, and the gov't were unsuccessful (Bella Belle sent me to the gov't and DHL, who in turn sent me back to Bella Belle), so I eventually gave up. Would I recommend this company to a friend? Probably not, unless they are absolutely certain about their size and have no high expectations regarding the shoes' durability. I would advise skipping the sizing recommendations from the company, as they may not always be accurate. For those interested, overall, I lost over $100 total for the shipping, the never refunded sales tax, and the price increase.