I decided on getting the perfect shoes for my wedding as Bella belle shoes are advertising. I ordered Edna in a size 37 after taking advantage of the professional consultation Bella belle shoes are offering for the perfect fit. Unfortunately their service was unreliable and ineffective. because I choose to rely on their brand, and their advice, I was wrongfully guided. Due to the poor consultation apparently they cannot be blamed? And I should be at fault? During the consultation I made it clear that I usually wear size 36 and have thin feet. they highly recommended I get a size up since this design runs small. i shared with them my concerns that it won’t fit but yet they still recommend on sizing up they’re the experts and it’s their business whom am I to argue. I received the shoes and for my shock it was really big. I contacted them for help since I was wrongly advised on the sizing they weren’t much of a help and deducted the shipping returning fee from my refund . Now how is this a delightful experience for any bride? I expected professionalism from their side and that their brand reflexes on their competence.