Never buy here! Save your money and the grief! Never buy here! We spent 3k on a bed, mattress and all the trimmings. When the delivery showed up on Monday the guy asked us if we had any tools to make the bed! My husband then had to help the two of them get the bed in! Whilst the two guys were getting the mattress in they pulled off one of our lights causing £120 worth of damage! Upon inspection of the bed there are several issues; Dent on headboard Headboard is loose Not enough screws in the headboard Screws added where they shouldn’t be Since then my husband and I have phoned, emailed, messaged on Facebook and even I went back I to the store and nothing has been done! It’s one excuse after the other, your email hasn’t been received! We need 24hrs! They have had 4 days to date and still no resolution or apology or payment for the damage to our brand new house! It is the worst customer experience I have ever experienced and we haven’t even started getting this rectified. This bed and service is not worth 1k let alone the 3k we paid! Let alone the stress and grief this has caused and none of the staff or company care. Save yourself the trouble and go elsewhere!