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Anonymous
Ordered and paid in full for mattress on 26/9/20 told delivery would be on 7/12 20 ok with this because of decorating bedroom . Got 3 texts saying delivery date on time so arranged time off work etc. Then got a phone call the day before saying no delivery until 30/12/20 . Rang customer service no valid explanation accept blaming COVID but surely a big company like Bensons would have sorted this out as 6 months since covid problems. Today got email saying might not now get delivery and blaming backlog at UK ports .Come on Bensons get your act together and start telling the truth. Feel like going down to Bensons and tells customers not to spend hard earned cash with there! Awful company so sorry I crossed their door. They just don’t care about their customers but are happy to keep taking orders.
3 years ago
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Bensons For Beds has a 1.2 average rating from 1,755 reviews

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