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R Hicks
our bed arrived today after waiting 3 months. The mattress was muddy and wet, but the bed was fine. We weren’t allowed to take the bed as apparently it all comes together as one order for delivery. Now we are being passed around on the phones. We’ve been told we have to re do the whole order from scratch and that particular bed has now been discontinued! We only needed a mattress replacement, which I’m sure they have in stock, it could be a simply rectified! Now we have no bed to sleep on. You should not expect this to happen with delivery. There is no excuse. Absolutely ridiculous and poor service. I know a few other people who have had problems. DO NOT ORDER WITH THEM GO WITH A SMALLER COMPANY!!!!!
3 years ago
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Bensons For Beds has a 1.2 average rating from 1,755 reviews

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