Bought a divan , mattress and headboard that supposedly came with a 5 year warranty . When I went to claim on the divan I was told it wasn’t under warranty as 12 months had passed and it had been bought separately even though I had 2 invoices and order numbers to show it had been bought and paid for at the same time . Why it was on 2 invoices I’m not sure but it was all bought as a complete package . After 5 or 6 back and forth emails I eventually got one acknowledging it was under warranty but I would have to pay for an engineer to inspect it. When I replied asking why I was paying when it’s under warranty I received another email saying that I wasn’t under warranty . I just gave up at that point . I’ll get a bed elsewhere
3 years ago
Bensons For Beds has a
1.2
average rating
from
1,755
reviews
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