Disgraceful company. Awful customer service that are clearly disinterested in helping. Useless delivery staff that will either damage goods or simply not bother arriving at the correct destination. I have wasted multiple days annual leave to receive beds that have never arrived, with no explanation, no calls from drivers and no apology. Their stores and online services apparently offer different deals, so don't expect them to honour deals in store you have seen online. If you contact them about this they will suggest that you can cancel the order, but more about that below. Their contracts are designed to lock you in (cancellation is charged at 20% of the cost of the order). Avoid and be very, VERY careful. Crooks.