Absolutely appalled by the customer service received. Waited 8 weeks for our wardrobe to be delivered only for half of the fixtures and fittings to be in the package. Not only did this make it impossible for us to build parts of the wardrobe but also the mirrored door came bent with ‘return to RD20’ written on the cling film packaging. Someone has quite clearly returned this before and the warehouse team have been very careless when doing their job. When ordering a brand new item I expect it to come in immaculate condition, however I was extremely disappointed. After calling customer service, they advised I send a picture of the bent mirror for proof and I did exactly that. I was told the mirror looked perfectly fine and they completely overlooked my complaint. I decided to order a new mirrored door and missing hinges/screws etc which I have to wait 4 weeks for them to arrive. Awful experience, never ordering from the company again.