We ordered and paid for a Superking Divan bed. Day before delivery we had a local charity uplift our Kingsize bed. When delivery men came they could not get mattress up the stairs. When we went back to Uddingston branch, we were handed a measuring guide leaflet for the first time. It would have solved our problem ever happening! Unfortunately, the outset is that my 6ft 7inch partner is sideways in the spare room bed while I am on a borrowed single mattress - not a good idea for an over sixty year old crippled with arthritis! Hoping for a promised loan bed on Monday, so I can at least get a decent sleep. BforB are now ordering a split mattress to be delivered with the Kingsize bed and, to be totally honest Linda and Heather have tried their best to resolve the situation and been very helpful. However, there is an extra payment for the split bed and all this hassle should have been prevented if we had been given the measurement information and told in detail that there may be a size issue!