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Alan
Unfortunately there is not an option for no stars which is why I have given one star. I ordered a bed costing over £2000 and was given a two month delivery date which was fine. I had several messages warning me that my delivery was on track and that I should be ready for my delivery, Great! So delivery day is here, I get a text saying I am delivery No 4 and will be delivered between 07.30 and 09.30 and how to track my delivery. So I get to delivery 3 and it is now on route to delivery 4. that's me, Great! after half an hour I check again, message says delivery failed not on van. I now have no bed and the shop say Oh! we don't know what has happened and they don't know where my bed is.I now have no bed as mine has gone to make space for the new one. I am offered up to a £50 air bed while they resolve the problem, are they joking? I suffer with arthritis of the spine and they offer me a blow up bed??? DO NOT TOUCH BENSON'S WITH A BARGE POLE. I WANT MY MONEY BACK I WOULD BE BETTER OFF ON EBAY.
2 years ago
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Bensons For Beds has a 1.2 average rating from 1,755 reviews

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Alice, Customer Support

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