I would never make the mistake of ordering from Bensons for Beds again. I ordered my bed in July 2021, and received it in the first week of September. One of the drawers on the base was faulty so they ordered a replacement base which finally arrived in November, 11 weeks later. The headboard arrived separately in October and was also faulty, I sent numerous emails which were ignored but finally managed to get a reply in January which said they would replace it and it would be 4 weeks. It finally arrived 8 weeks later, but the delivery driver incorrectly fitted the struts and it does not fit the base! I have also noticed dirty marks on the headboard from where the delivery driver handled it. I have emailed Bensons who have demanded photos, and am awaiting a satisfactory response. It's been 8 months since I first ordered my bed and I am bitterly regretting it!
2 years ago
Bensons For Beds has a
1.2
average rating
from
1,755
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.