Mattress ordered from farnborough branch, delivery date given, between 7 to 1, despite poor health up early, waited, nothing, called, over 40 mins to speak to advisor, told out of stock will deliver friday. Friday came early start, waited, nothing, rang 40 min wait, told, van left late bit of delay be with you by 3. Nothing, rang again person not really interested had to press for answers. Told new delivery date will get text next day, nothing. Rang store, warehouse shut for bank hol, might hear Tuesday. I'm angry, upset, at total lack of customer care, shouldn't be allowed to trade, yet carried trust pilot logo. Total thieves