Absolutely disgusted by the service that my severely ill Mother that Bensons for beds have given her, was meant to deliver the mattress on the Monday but after ringing to find out what time it was being delivered she was told they forgot to ring her on Friday before to say they were out of stock. The next delivery was scheduled for the following Friday between 7 and 1, no bed to sleep on apart from her sofa bed luckily but uncomfortable. She waited in all day but still no mattress, My partner and my mother telephoned the helpline and waited in a queue (60) before being cut of and store now closed until Tuesday. My mother tried again to phone the Farnborough store on Saturday 30th April hoping that the mattress was going to be delivered that day but another no show and was told nothing they can do until Tuesday . What an absolute joke this company is to leave my mother like this in her condition fighting cancer ! Avoid avoid Avoid ! Disgusting customer service with absolute no clue on what they are doing