Ordered bed,mattress, headboard, about 01 01 2022 7 weeks later it all arrived as promised. Week later headboard end of Divan broken Purchased from Whitfield store Dover.Staff were brill ,said they would sort out.Was given a delivery date.No show,no call.Returned to store.Another date no show.Emails sent to CEO.Logistic problems at warehouse. OK.Store came up with a plan,il take an xdisplay, lower price .That was poo pooed, by those up the chain.Emails sent back and fourth.My bed replacement is still on a truck waiting to be off loaded,they will contact, for said delivery date.Nearly two months now,waiting for a replacement. Its not so much,the wait,but the false promises of a delivery date but themKNOWING,it wasn't going to happen.The staff are fine,and helpful in the store,but are limited to how far they can go.On the other hand,they are aware of the logistics, yet are still selling beds,and probably giving false delivery dates,does that put them in cohoots with those at the top.Well am awaiting for an email in the next couple of weeks,to say when it's on its way,haven't that much faith it will arrive,in good order and on said date.