Worst company I have ever dealt with. To start with I was told 2 days before my order was due that it hadn’t left Malaysia and would be at least 8 weeks. I next got a notification weeks later they had cancelled my order. After months of terrible customer service and multiple apologies, it only got worse. Delivery arrived with a missing part (box A to E and somehow someone managed to mess this up after multiple problems prior). Missing part then was scheduled for delivery and they managed to get the address wrong. Eventually, the came with the missing part and expected an exchange and had to explain that there was no part to be returned. One of the mattress had a fault which Bensons tried their very best to take no accountability for. A independent surveyor had to come out and deemed it as a manufacturing fault. I was then offered less than 70% of the cost of the mattress as credit. After months (yes, MONTHS) of back and forth, the replacement mattress was sent out for delivery. 2 men rushed in, dented a wall and smashed a lamp. Now Bensons won’t even respond. Please, save yourself the stress and avoid these criminals