We ordered our ottoman bed in May for delivery early July. It was delayed until 3rd August. Now it’s been delayed until 2nd September! We’ve booked time off work to receive the delivery and assemble the bed and can’t take time off in September. Plus, we disposed of our old bed when we were expecting the original delivery so we’ve been sleeping on our old mattress on the floor for a month already. Called customer service to complain, they can’t arrange weekend deliveries or bring it forward but offered a £50 compensation payment. I so wish I’d listened to the reviews on other sites (bensons can choose to omit some of these poor ones on TP so I doubt my review will be live for long!). Other companies are offering similar beds online for next day delivery and cheaper but I wanted one I could go into a shop and see. I should have just taken the gamble. I might still do that if it gets delayed further.