Absolutely awful service. We bought a bed in April and have yet to receive the complete bed. Our first delivery was cancelled, a new delivery was booked but only the mattress was delivered. The delivery driver informed us that this was happening to lots of their customers. The next delivery contained half of the beds base (in boxes, we were not informed when we bought it that we would have to put it together.). We were told the final bits would be delivered the next week. On the night before the delivery we got an email saying the delivery had been cancelled. We are still waiting for the rest of the bed to be delivered with very little to no communication from the company. The service has been absolutely shocking and I will never use this company again and would advise anyone else who would like a bed delivered to choose a different company.