I would select zero stars if I was able to. Worst customer service I’ve ever experienced. Had to replace our faulty bed, we were told we could have a replacement and they would collect the old one. They changed the delivery date several times, when they eventually delivered the replacement bed, only the base arrived and they said they had no idea where the mattress is. I called customer service, four phone calls later to four different advisors decided to transfer me without telling me but pretended they would place me on hold to read the notes. Clearly they didn’t want to deal with the complaint. Please do not use this company, not only was the product faulty but the service is horrendous.