Awful customer service and unhelpful support provided from staff at the Croydon store. I’ve been waiting over 4 weeks for them to sort out their mess with not getting our headboard fitted, every time I speak to someone they seem to shrug off the importance of the matter and keep saying customer support will help me, who don’t bother to give me a call back. I’m then left chasing the store again and again and they offer no real assistance in getting the matter sorted promptly. We’re now three weeks in and still nothing sorted. I would have said it was just this store with the issue but the fact that customer services haven’t also helped me or got back to me in the last 3 weeks is a reflection on the company as a whole - highly unprofessional. Won’t be using them again and definitely do not recommend them.