SHOCKINGLY POOR SERVICE - AVOID! Order was cancelled three times! Third time I contacted the store to make sure we were on schedule - after being reassured (I explained that the order was for a static caravan and many miles from home) we made the unscheduled and long journey to our out of season caravan site - after several hours and as the final hour approached with no contact, I contacted the store to be told not only would our mattress NOT be delivered, it had never been loaded onto the truck! The ease at which we were offered a refund would suggest this is a well rehearsed, familiar process - BTW we have not, at the time of writing this review, received said refund. Very stressful and very unnecessary- looking at other reviews I would ascertain that whilst the in store service there is clearly no guarantee or communication between supplier and seller!