SHOCKING CUSTOMER SERVICE/MISSING PARTS. Same story as most people below. Purchase and sales team great. Aftercare Shocking! They delivered the wrong part (someone elses bed part) and missed one of mine. no problem I thought. Wrong. Called and they said they would come back and swap out the wrong part. Turns out they didnt even load my full order into the Van! Been on hold multiple times for 1.5 hours to fix and still no answer. NEVER BUY FROM THIS COMPANY. you will have no bed, messed up orders, or worse, a bed you can even get the whole parts for. Disgusting Customer service.